Terms and Conditions
Sprinkler – Terms and Conditions
Refunds & Returns
At Sprinkler, we offer high-quality hydration products, including bottles, tumblers, and accessories. If a product you order is received in faulty condition or does not match the description provided on the website, you are entitled to a refund, repair, or exchange under Australian Consumer Law.
If, for any reason, you change your mind or are not entirely satisfied with your purchase, we offer an exchange or refund excluding delivery and re-delivery costs. Change of Mind Returns are available within 30 days of purchase and are subject to our Customer Service team’s discretion. For full details on refunds, warranty claims, and Change of Mind Returns, please refer to the Refund Policy section of our website.
Website Usage
By using or accessing the www.sprinkler.net.au (the “Website”), you agree to be bound by these terms and conditions. Please do not use this website if you do not agree to these terms and conditions. We may update these terms from time to time, and your continued use of the website indicates your acceptance of the updated terms.
You may sign up for an account on the website to become a member. Membership is free, but you must agree to these terms and conditions. You are responsible for keeping your login details secure.
Purchases can be made through your account or as a guest. All prices, including delivery charges, will be confirmed during checkout.
To make a purchase, you must be over the age of 18, and we can only deliver to Australian residential or business addresses.
It is a condition of using this website that you agree not to interfere with its proper functioning or any transactions being conducted, and not to attempt to gain unauthorized access to any part of the website.
Product Availability & Pricing
Offers are valid for the advertised duration of marketing campaigns or while stocks last. We endeavor to ensure stock levels are accurate; however, if an item is out of stock after you place an order, we will contact you as soon as possible. You may opt for a refund or exchange for another product.
If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and offer you the option to reconfirm your order at the correct price or cancel it. If we cannot contact you, we will treat the order as canceled, and if payment has already been made, we will issue a refund.
Prices are inclusive of GST, and delivery costs will be charged in addition to the product price and clearly displayed at checkout.
Shipping
Product prices exclude postage charges, which will be calculated during checkout. We are not responsible for any damage, destruction, or loss of goods after they have been dispatched from our premises.
Sprinkler ships with Australia Post. If no one is available when Australia Post attempts delivery, they will either leave the consignment in a safe place or leave a calling card for collection at your nearest Australia Post outlet.
Sprinkler is not liable for late delivery. Late delivery does not entitle you to cancel the purchase. For full shipping details, please visit the Shipping & Delivery section of our website.
Payment
All prices are in Australian dollars, including GST. We accept Mastercard, Visa, and PayPal. For full details on payment, please refer to the Secure Payment Options section of our website.
Privacy
By using the website, you agree to the collection and use of personal information as outlined in our Privacy Policy. For full details, please visit the Privacy Policy section of our website.
Conditions of Sale
All products remain the property of Sprinkler until they have been dispatched. If we are unable to fulfill your order, we will contact you to resolve the issue as soon as possible.
Copyright
All content on the website, including design, text, graphics, and programming, is © 2024, Sprinkler, all rights reserved. Permission is granted to electronically copy or print sections of this website solely for the purpose of placing an order with Sprinkler or using the site as a shopping resource. Any other use is strictly prohibited without prior written permission.
Trademarks
All trademarks used on the website are owned by Sprinkler or have been used with permission from their respective owners.
Links
Links to external websites are not covered by these terms and conditions, and Sprinkler takes no responsibility for the content or your use of those websites.
Disclaimer
The content on this website, including products and services, is provided without warranties. To the extent permitted by law, Sprinkler disclaims all representations and warranties related to the information, services, products, and materials available on the website.
Limitation of Liability
Subject to your rights under Australian Consumer Law, Sprinkler will not be liable for any loss or damage, including personal injury, resulting from your use of the website or the purchase of products. By using the website, you agree to these terms and release Sprinkler from any liability that cannot be excluded by law.
Contact Us
Email: info@sprinkler.net.au
Phone: 03 95768155
Sprinkler Head Office
431 North Rd, Ormond, VIC, 3204